Starting February 3, 2025, we will change the booking site on the HOTEL ELCIENT official website and integrate it with the HOTEL ELCIENT Members system, "EL Members Club."
After the integration, EL Members Club members will be able to log in to the official booking site to book member-exclusive plans and member rates, making your stay at HOTEL ELCIENT even more convenient and rewarding.
Please note that customer information already registered on the official booking site will be transferred as follows.
Customers Already Registered as EL Members Club Members
Your customer information will be transferred to the new booking site.
Please log in using your registered email address.
Login Page
https://booking.elcient.com/sign-in?code=01936242-28e2-7694-998e-e2e6c7843aa4
※You will need to reset your password when logging in for the first time.
(For details, please refer to "How to Reset Your Password" below.)
※If you have not registered an email address, your information will not be transferred. We apologize for the inconvenience, but please register as a member again.
Customers Not Registered with EL Members Club
Please register as a member on the new booking site.
Member Registration Page
https://booking.elcient.com/sign-up?code=01936242-28e2-7694-998e-e2e6c7843aa4
You can also make a reservation without registering as a member.
(However, you will not be able to skip entering customer information or use member benefits.)
How to Reset Your Password
Click "Forgot Password?" at the bottom of the login screen to proceed with the password reset process.
Frequently Asked Questions
Q. I am registered with EL Members Club, but I cannot log in.
A. There may have been an information transfer error for some reason, such as no registered email address. We apologize for the inconvenience, but please register as a member again.
Q. I am not sure if I am registered with EL Members Club.
A. Please try to register as a member on the new booking site.
If the message "Email already exists" is displayed, you are already registered.
In that case, please reset your password and log in.
Q. I did not receive the password reset email.
A. If you do not receive the password reset email within 10 minutes after clicking "Forgot Password?", your email address may not be registered.
We apologize for the inconvenience, but please try again with a different email address, or register anew from "Member Registration" at the bottom of the login page.
Q. I am using the service as a corporate member. What will happen?
A. You can access corporate plans by logging in with your corporate ID and password via "Corporate Login" on the new booking site. For details, please refer to the information sent separately by our corporate sales team.
Q. About accommodation reservations
A. Starting February 3, 2025, reservations for stays on or after March 3, 2025, will be accepted on the new booking site.
Click here for details >
Inquiries Regarding Member Information Transfer
EL Members Club Secretariat: elmembersclub@k-amenix.co.jp
