If you wish to cancel your membership, please log in and proceed from the "Cancel Membership" button at the bottom of My Account (Member Page).
Please note that upon cancellation, all member benefits will become invalid, and the distribution of member-exclusive special Stay Plans and coupons will also cease. In addition, you will no longer be able to view your reservation information.
Click here to log in
https://booking.elcient.com/sign-in?code=01936242-28e2-7694-998e-e2e6c7843aa4
■If you cannot complete the cancellation procedure yourself, such as when you cannot log in
Please send a membership cancellation request email to the EL Members Club Administration Office.
<How to send a membership cancellation request email>
① Click elmembersclub@k-amenix.co.jp to open the email form.
② Enter the required information (Name (Kanji) / Furigana / Email address) and send.
* The Administration Office will review the details and send a cancellation completion email once the procedure is complete.
Please note that upon cancellation, all member benefits will become invalid, and the distribution of member-exclusive special Stay Plans and coupons will also cease. In addition, you will no longer be able to view your reservation information.
Click here to log in
https://booking.elcient.com/sign-in?code=01936242-28e2-7694-998e-e2e6c7843aa4
■If you cannot complete the cancellation procedure yourself, such as when you cannot log in
Please send a membership cancellation request email to the EL Members Club Administration Office.
<How to send a membership cancellation request email>
① Click elmembersclub@k-amenix.co.jp to open the email form.
② Enter the required information (Name (Kanji) / Furigana / Email address) and send.
* The Administration Office will review the details and send a cancellation completion email once the procedure is complete.
